DE·LOV (D-LV)
NOUN \ LOVE \ VERB (USED WITHOUT OBJECT)
TO PURPOSEFULLY FASHION AND SKILFULLY FORM OR CONCEIVE A STRUCTURE OF AN OBJECT, WORK OF ART, DECORATIVE SCHEME, ETC. THROUGH PASSION, PATIENCE, AND PURPOSE.

ADVERB (USED WITH OBJECT)
WORD USED AROUND THE GLOBE AS A STATE OF TENDERNESS, AFFECTION FOR ANOTHER PERSON.
CONCEPT
Delov emphasises on mental health and its ability to enhance work performance. We offer complementary tools to help reduce stress and anxiety through creating balance between mind, body and work spirit. A concept that is based on discoveries from UCLA Longevity Center and its first Integrative Medicine and Mental Health conference in 2016.

Fusing a mixture of western “industrial psychology” design theory, Hyper Island tool “team culture” and a Buddhist (Jain) Hinduism framework of eastern philosophy for universal human experience.

Using mentorship techniques we aim to transfer knowledge and skills from high performing teams and employees to anyone less experienced in need to advance their career.
WE STAGE 1

Palm & Points Approach: Determine your role and position within a group and organization. Here is How!


It is vital to:

1/ Understand your strengths

2/ Outline your goals

3/ Know what annoys you and set some rules/boundaries

4/ Define what makes you loyal

5/ Face your weaknesses

6/ Live in harmony with yourself and within a group.

STORY A
EXAMPLE

Maria has been on her new team for about three weeks. Due to the pandemic everyone is forced to work remotely from home. Maria has not worked in remote teams before. At the moment, she feels the atmosphere in her team is stressful and chaotic with the workload and expectations. She wants to help herself and the team not only stay on track but increase productivity.
STEPS

1/ Maria begins with identifying her strengths. She is good at prioritizing tasks, organizing documentation, and keeping activity log.

2/ Maria's goal is to enhance team performance and bring focus to the work.

3/ Maria gets annoyed when interrupted and if she cannot ask questions.

4/ Maria notes that she most feels loyal when the management tells her she is doing a good job.

5/ Maria feels small when no one asks her opinion.

6/ (optional) stinky fish Maria struggles when things do not go her way, and may sometimes come across as authoritarian.


SOLUTION

Maria suggests keeping an activity log in the team, she creates a Q&A document where her team members can ask questions and the rest of the team can answer, she proposes guidelines for online meetings to treat everyone with mutual respect. Maria also enjoys taking regular snack/water breaks and short walks to keep her energy up, so she shares this little tip with her team to help everyone stay in peak performance.
ME STAGE 2

Kirtan Kriya Meditation: Before mapping out your personal journey, begin the reflection of oneself through self meditation. Why? and How?


To improve mental health and relieve your mind from stress, allow at least 15-20 minutes per day using this meditation technique.

Training your self-consciousness and awareness of “self” will give you energy for work, family, and personal projects. The Kirtan Kriya Meditation has been shown to reduce stress levels and increase activity in areas of the brain that are central to memory. It is currently being used as an anti-cognitive prevention tool for alzheimers.
STORY B
EXAMPLE

She is experiencing low energy levels, and wants to sleep during the whole day, while struggling to fall asleep at night. Maria has headaches and loss of appetite. She lacks motivation and is worried she does not do her job very well. Maria feels she needs help!



SETUP

A/ Posture: Maria begins her meditation as soon as she wakes up. She prepares for the mediation by sitting straight and comfortably in a chair with her feet flat on the floor and her eyes closed (sometimes on the floor with her legs crossed, and sometimes stays lying flat in bed). Maria brings her mental focus on the brow point, inhaling from the nose and breathing out from the mouth.

B/ Visualization: Maria is picturing pure energy coming down from above and entering into the top of her head, proceeding into her brain, and changing direction coming out through the middle point of her forehead between the eyebrows.

C/ Finger Movements: Maria speaks the following sounds out loud “SAa TAa NAa MAa”. She is pressing her thumb against her 2. first finger (speaks “SAa”), then 3. middle finger (speaks “TAa”), then 4. ring finger (speaks “NAa”), then 5. pinkie (speaks “MAa”) to build the mental focus of energy. She is doing that on both hands at the same time, and is preparing to spend the time with herself to rewire her brain.
STEPS

1/ The next 2 minutes, Maria keeps pressing her thumb against other fingers (as described in setup C), and speaks SAa (Communication) TAa (Vitality) NAa (Knowledge) MAa (Wisdom) and is focusing on releasing herself from limitations and is welcoming new possibilities.
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2/ In the next 2 minutes, Maria keeps pressing her thumb against other fingers (as described in setup C), and visualises on SAa (Goals) TAa (Annoyances). She focuses NAa (Loyalty) and MAa (Small) and acceptance of things in life the way they are (e.g. through forgiveness).

3/ In the next 4 minutes, Maria keeps pressing her thumb against other fingers (as described in setup C), and speaks SAa (Birth) TAa (Death) NAa (Life) MAa (Rebirth) and is focusing on transformation. She is preparing to change and is visualizing it (e.g. a caterpillar becoming a butterfly).

4/ In the next 4 minutes, Maria keeps pressing her thumb against other fingers (as described in setup C), and speaks SAa TAa NAa MAa) and is focusing on rebirth. She is picturing clearly her astral mental traveled baked fish (dreams) as her brain gets swept through with energy.

5/ Maria finishes the exercise, inhales deeply, stretches her hands above her head, and then brings them down slowly in a sweeping motion as she exhales. She opens her eyes. Maria feels present, relaxed and calm. Her mind is clear and she is ready to get to her work and communicate with family, friends, colleagues clearly and calmly.
WE STAGE 3
Team Canvas: Before making your personal contribution to the project, define your team's purpose to move in the same direction together. Here is how!

If you are looking to improve your team’s efficiency and performance, it is essential to understand why the team exists in the first place.

1/ Define your team’s purpose to help everyone understand the impact of their work on others

2/ Mark your values as a team to feel united and see what you stand for

3/ Set attainable goals that you can measure and reach on specific time frame

4/ Appoint roles to everyone involved and promote ownership

5/ Outline rules in your communication and decision-making strategy

STORY C
EXAMPLE

Maria has been allocated to a new team to help on the project due to her expertise in digital product management. She is looking to better understand the direction team is going to join the flow and avoid misalignments. She quickly notices some chaotic behavior on the team and decides to hold an online team workshop, before she can make any contributions to the project.
STEPS

1/ Maria begins with defining values everyone can relate to. She personally values transparency and trust, and suggests to talk about principles in this team. What are we trying to achieve?

2/ Maria asks if the team goal is to deliver an MVP in 3 weeks in a form of a clickable prototype that anyone can test if they get the link. She then writes down her personal goals aligned with this goal.

3/ Maria creates a team document with names, roles, contact info of everyone on the team. She then asks everyone to fill out the Strengths/Expertise section, so she can address her questions to relevant experts.

4/ Maria offers a list of rules for discussion related to communication during online meetings. She suggests some general guidelines for meetings and asks for more input from this particular team to address their needs.

5/ After discussing all the previous points, Maria writes down a team purpose statement and asks everyone to comment on it. The team finally aligns “Deliver functional clickable prototype in 3 weeks to connect people with general practitioners available for an online consultation in their country”.


SOLUTION

Maria prepares some materials in advance, such as a team document and a list of rules, so that the team has something to work with during the workshop. She asks everyone to prepare pan and paper beforehand as she will be asking team members to write down their values and individual purpose statements before discussing and developing a final team purpose statement. She writes a clear agenda for this workshop allocating 2 hours for this activity taking into consideration one short break and any technical issues during an online meeting. She reminds everyone to prepare a glass of water and a protein snack to stay engaged during the workshop.
WE STAGE 4

Empathy Canvas: Before making your product and releasing it to the market, understand your product users through empathy without guessing what your customers might want. Here is how!

Talk to the right customers, understand their rational thinking, how they feel about the problem you are trying to solve, what they see and how they act when that problem arises.

1/ Find out what your customers Think about a particular issue. How things are now, and how they would like them to be.

2/ Discover what your customers See when making observations to a particular situation.

3/ Discuss the emotional relevance of thoughts and observations. Learn what your customers Feel about the problem through a specific example.

4/ Reveal what your customers actually Do right now when solving the problem, so you can learn about alternative solutions without guessing.

5/ Uncover the Purpose of building your product through the eyes of real customers.
STORY D
EXAMPLE

Maria has been allocated to a new project due to her expertise in digital product management. She learned that the first product launch has failed. She discovered that the product usability is great, but customers do not use it anyway. Maria fears the customer needs were not properly understood and decided to hold a second round of interviews. Before interviewing real subjects, she drafts a persona screening profile to find useful subjects that fit the profile and will bring valuable information.

SETUP

Maria describes in plain text what would a real product user look like. She has a certain person in mind when creating the profile, so she gives as much detail as possible.
STEPS

1/ Maria writes down first questions that will indicate whether the interview subject is the right person to talk to. The useful candidate is expected to talk about his/her thoughts regarding physical meetings at the office and how much time is spent on them.


2/ E.g. Judith thinks a lot of time is being wasted on physical meetings and that it does not offer any flexibility for the team.


3/ Maria writes down the next set of questions that will indicate how does the interview subject arrive at conclusions of his/her thoughts. The useful candidate is expected to talk about actions other people make to solve the problem and how this impacts his/her work.


4/ E.g. Judith sees that team members constantly make phone calls as they look for owners of work tasks. She gets some calls as well.


5/ Maria writes down the next set of questions that will allow the interview subject to talk about his/her emotional reaction to the problem. The useful candidate is expected to talk about his/her reaction to the problem from an emotional point of view.


6/ E.g. Judith feels angry when meetings are postponed to late afternoons due to everyone’s busy schedule as it interferes with her volunteering job.


7/ Maria writes down the next set of questions that will allow her to discover what the interview subject actually does to solve the problem right now. The useful candidate is expected to talk about specific actions that he/she takes, which will indicate the starting point of what problem needs solving.


8/ E.g. Judith works at least 45 hours a week because most meetings take place very late and she has to be there.


9/ Maria writes down that the product they are building should help the real customer reduce the overtime hours, increase flexibility in the team and improve performance among members.



SOLUTION

Maria has prepared a persona screening profile that will help her find useful interview candidates and allow her to end an interview with any candidate that does not fit the profile.


WE STAGE 5
Minimal Lovable Product: Before making your product and releasing it to the market, test your hypotheses through experimentation. Develop the minimum to test your assumptions and learn whether you are right or not. Here is how!

You want to craft a product that will be loved and shared due to its worth, usability and functionality.

1/ Design a product that will leave your customers Delighted to know their certain problem/issue can be solved now.

2/ Deliver a minimum look and feel to your prospective customer making the product Viable.

3/ Discover if you are creating a truly Remarkable product. Make your prospects talk about it. What is the after-taste?

4/ Target your product for a certain group of people. Who are they? What are their habits? Create a Tribal product
.
5/ Design your product to be easy to use, valuable and well-crafted. What is so great about it, your customers love it?

EXAMPLE

Maria has an idea for a new product she thinks her team can build. She wants to validate her idea with real prospective customers before submitting a proposal to the management. Her department does not have much of a budget left for this quarter, so she needs to set up an experiment that will not require a lot of money or time from other team members. Maria thinks building a demo in a form of a clickable prototype with sign-up link will help to test interest from prospective customers.
STEPS

1/ Maria assumes that her prospect customers will be delighted with the product that can help increase productivity and create flexibility in the team. She writes down the following hypothesis: “If we provide Product Owners with a flexible tool to cooperate with developers, they will use it, eliminate the number of unnecessary meetings, will meet the deadlines, and increase overall productivity in the team”.

2/ Maria cooperates with a few UX and UI Designers to create a clickable prototype that a prospective customer can click on, experience the feel and see the look of a product. She asks a Developer to create a sign-up form where prospective customers will be able to express their interest in the product and leave their information details to receive updates regarding the real product release.

3/ Maria asks the Marketing team to come up with a hashtag that can be used by prospective customers to share their experience about this demo product on social media. She plans to analyze what people say about the product by analyzing the hashtag through monitoring tools the team has access to.

4/ Maria aims her product for Product Owners and Developers. She knows that no matter the company size, these roles have many things in common when it comes to product management. These two roles are primary prospective users of her new product.

SOLUTION

By building this minimum lovable product Maria’s focus is on 3 main aspects - making it easy to use, valuable to the user, and well-crafted. By testing her assumptions first and getting some tangible results (by counting the number of sign-ups and tracking the hashtag on social media) she will be able to see whether she should move forward with the idea. If Maria’s experiment fails, she will save her company money and time. If Maria’s experiment succeeds, she will be able to prove there is real financial return to this opportunity.


psychology_of_experience
CONTINUUM
Before getting into productive flow (so called “in the zone”) to deliver great results and improve own productivity, it is important to manage one’s anxiety as well as boredom level. Being in the flow, means enjoying the ride while doing the work you love.

You want to get “in the zone” to enjoy the process and deliver your best performance. To enhance your focus concentration you want to reach the particular mental state. Estimate how skilled you are in the task at hand and understand what challenges you need to overcome to succeed. The flow state is reached when experiencing timelessness, a sense of serenity and ecstasy, complete immersion into activity, and great inner clarity. To begin, the following conditions must be in place:

Clear set of goals and processes that add direction and structure to the task,
Transparent and immediate feedback to adjust direction, and
Freedom from distractions creating absolute focus on the task at hand.
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